For operations

A resume for the people who make the rest of the company work.

Built for biz-ops, RevOps, people-ops, chief-of-staff, and BizDev roles. Room for cross-functional scope, systems owned, and the cost savings most teams can't measure without you.

Jane Doe

Senior Software Engineer · Distributed Systems

jane@example.com+1 555 014 2234Brooklyn, NYjanedoe.devlinkedin.com/in/janedoegithub.com/janedoe

Summary

Senior engineer with 8 years shipping payments and identity infrastructure at scale. Led the migration that moved 40M daily auth events off a monolith, cutting p99 by 62%. Bias for small diffs, honest estimates, and writing things down.

Experience

Senior Engineer, Payments Platform · Stripe · Remote
2022-04 – Present
  • Architected the idempotency layer powering 14M/day charge retries; reduced duplicate-charge incidents from 3/qtr to 0
  • Led a 4-engineer team rebuilding the disputes state machine in Rust — shipped behind flag, zero customer-visible regressions
  • Authored the internal "Quiet Deploys" standard now adopted across 8 teams
Software Engineer · Segment · San Francisco, CA
2019-08 – 2022-03
  • Built the schema-evolution pipeline that de-risked 200+ customer schema changes/month
  • Cut p99 on the event delivery path from 820ms to 310ms by restructuring the dispatcher pool
  • Mentored 3 engineers into mid-level promotions

Projects

stabledepsgithub.com/janedoe/stabledeps
  • OSS pnpm plugin that catches transient registry failures before they corrupt lockfiles — 2.1k stars

Education

Carnegie Mellon University · B.S., Computer Science
2014 – 2018

Honors thesis on lock-free data structures. GPA 3.87.

Skills

Languages: Rust, Go, TypeScript, Python
Infra: Postgres, Kafka, Redis, Kubernetes, Temporal
Practices: Incident response, Design reviews, Mentorship

Certifications

AWS Solutions Architect — Professional — Amazon Web Services
2024
Certified Kubernetes Administrator — CNCF
2023

Why this matters

Operations work is invisible when done well, which makes it hard to describe. Hiring managers want to see what you owned end-to-end, what it cost before, and what it costs now.

Section order

Put the right things at the top.

Hiring managers for operations read top-down and stop early. We surface the sections they care about first.

  1. 01Summary
  2. 02Experience
  3. 03Skills
  4. 04Projects
  5. 05Education

Vocabulary the ATS scans for

Keywords that actually register.

operationsprocess improvementautomationSOPsRevOpsBizOpspeople-opschief of staffprogram managementstakeholder managementexecutive partnershipvendor managementboard prepOKRoperating cadencequarterly planningZapierNotionAirtableSalesforceSQLreporting

Bullet starters

Lead with verbs like these.

BuiltLedAutomatedReducedScaledEstablishedSavedStreamlined

Numbers to quantify

Cost savings ($, hours/week), processes automated (# of, hours saved), org size supported, tools consolidated, cycle time reductions, revenue leak closed, board cycles run.

Forced one page

Live overflow warnings. Nothing spills to page 2 by accident.

AI tightens bullets

Our rewriter turns duty lists into outcome statements.

ATS keyword match

Paste any JD; see which keywords you're missing in seconds.

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